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	<title>Supply Chain View &#187; muda</title>
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	<description>A closer look at the supply chain</description>
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		<title>Office muda on YouTube</title>
		<link>http://www.supplychainview.com/blog/2009/04/office-muda-on-youtube/</link>
		<comments>http://www.supplychainview.com/blog/2009/04/office-muda-on-youtube/#comments</comments>
		<pubDate>Fri, 24 Apr 2009 11:00:44 +0000</pubDate>
		<dc:creator>Martin Arrand</dc:creator>
				<category><![CDATA[Supply Chain Resources]]></category>
		<category><![CDATA[Training and Reference]]></category>
		<category><![CDATA[Audrey Order]]></category>
		<category><![CDATA[Lean]]></category>
		<category><![CDATA[muda]]></category>
		<category><![CDATA[office]]></category>
		<category><![CDATA[Service Sector]]></category>
		<category><![CDATA[waste]]></category>

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		<description><![CDATA[It&#8217;s a classic technique: follow an order from receipt to fulfilment. Shapiro, Rangan and Sviokla wrote an influential article on the subject in HBR in 1992 (Staple yourself to an order). Now, with more humour, a YouTube version. An outfit called Business Process Excellence in the US have posted an 8 minute animation on the [...]]]></description>
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